SAY
HELLO
Questions about a find or our next show? We operate exclusively online to keep the spirit of the mill alive for everyone, everywhere.
Drop us an email or use the form— we only host visitors by appointment at the studio, but we’re always here for a chat.
Contact Details
studio@liveatthemill.com
Based in Manchester
Online Studio Only
GET IN TOUCH ONLINE
OUR HOME
SOCIALS
studio@liveatthemill.com
Live at The Mill - Manchester
Catch our live shows online
LIVE AT THE MILL
Online Broadcast Studio
Manchester • Streaming Live
Contact us via email or socials as we are not open for in-person visits.
QUESTIONS?
HOW DO I PARTICIPATE IN A LIVE AUCTION?
Simply join our live broadcast and use the chat interface to signal your bid. Ensure you are registered and logged in before the auction starts to place offers in real-time.
WHAT IS THE TYPICAL DELIVERY TIME?
We aim to process and dispatch all items within 1-2 business days. Most UK orders arrive within a week. International shipping times vary by location.
ARE ALL ITEMS AUTHENTIC PRE-LOVED?
It depends on the auction. We sell directly pre-loved sportswear on some shows, we also sell brand new jewellery on others. We will always make it clear whether an item is pre-loved or brand new before we start an auction. We complete rigorous checks before allowing 3rd parties to use our studio facilities to ensure all items they are selling are genuine and authentic before the commencement of any auction. We cannot be held liable or responsible for non-authenticity or product deficiency of 3rd party hosts. We want to build our community of buyers and it is always in our own interest to be as honest with buyers as possible.
DO YOU ACCEPT RETURNS?
Due to the nature of live auctions, all sales are final unless an item is significantly not as described. Please read and listen to descriptions carefully and ask questions during live shows.
WHEN IS THE NEXT SCHEDULED SHOW?
Our live broadcasts are listed on our UPCOMING SHOWS page. Follow us on Instagram, TikTok and Facebook for the latest schedule updates and sneak peeks.
CAN I VISIT THE STUDIO IN PERSON?
Live At The Mill is an online-only broadcast studio, so we do not host in-person visitors. The best way to experience our work is by joining our live shows from the comfort of your home!